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Help Center

Last updated: September 4, 2026

Common answers for using QuickShiksha. For a full Q&A list, see FAQs. Need more help? Contact support.

Getting started

Payments & access

  • Paid content unlocks after successful Razorpay payment verification.
  • Video and test series access is typically valid for 30 days from purchase.
  • See our Refund Policy for eligibility.

Test attempts

  • Read instructions carefully before starting.
  • Exams run in fullscreen / focus mode; tab switches may count as warnings.
  • Submit from the last question or the question palette.

Live classes

  • Join from the class page when the session is live.
  • Ensure a stable internet connection and updated browser.

Account & privacy